Privacy Policy

This Privacy Policy describes how Task Urge ("Task Urge," "we," "us," or "our") collects, uses, stores, and shares information when you visit our website, request a demo, contact us, or interact with Task Urge services.

Task Urge is an early-stage AI front-office service being developed for home service businesses. The information we collect and how we use it may depend on which website features, service configurations, and integrations are active at a given time.

Depending on how you interact with Task Urge, we may collect the following categories of information:

• Name
• Business name
• Email address
• Phone number
• Industry
• Information you submit through contact forms, demo request forms, or other website forms
• Website usage information, such as browser type, device type, pages visited, and approximate location, if analytics tools are enabled
• Call-related information processed through Task Urge services, including caller-provided contact information, service-request details, call summaries, transcripts, and recording links when recording is enabled for a participating client

Actual collection depends on which Task Urge features are active, which forms you submit, and how a participating business has configured its service.

We may use information for purposes such as:

• Responding to inquiries
• Scheduling and providing demonstrations
• Configuring and operating AI receptionist services
• Capturing and organizing service leads
• Producing call summaries and operational records
• Sending requested transactional communications
• Improving security, reliability, and product performance
• Complying with legal obligations

Some calls handled through Task Urge may be recorded or transcribed when that capability is enabled by the participating home service business. Not every call is recorded, and recording features may not be active for every client or every call type.

Participating businesses are responsible for providing any legally required recording notices and for obtaining any consent required under applicable law before recording or transcribing calls.

Task Urge does not sell, rent, share, or otherwise provide mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

If SMS messaging is enabled for a service, messages may include service-request confirmations, appointment-related updates, customer-support messages, and other transactional communications. Message frequency varies. Message and data rates may apply.

Recipients may reply STOP to opt out of SMS messages and HELP for assistance, where applicable to the messaging program in use.

Task Urge may use service providers to help operate the website and deliver services. These providers may include, for example:

• Cloud hosting providers
• Voice and telecommunications providers
• Automation providers
• AI model providers
• Google Workspace
• Analytics and security providers

These providers may process information only as needed to perform services on our behalf or support platform operations. Not every listed provider receives every category of information, and actual providers in use may change over time.

Task Urge may share information in situations such as:

• With service providers that support the platform
• With the home service business that received or should receive the customer inquiry
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, and security of Task Urge, our users, clients, or others
• In connection with a merger, acquisition, financing, reorganization, or sale of assets

Task Urge does not sell, rent, share, or otherwise provide mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

We retain information only for as long as reasonably necessary to provide services, operate our business, meet legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the type of information and the features in use.

Task Urge uses reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your relationship with Task Urge, you may be able to:

• Request access, correction, or deletion of information where applicable
• Unsubscribe from marketing emails using provided opt-out instructions
• Reply STOP to SMS messages where that opt-out method applies
• Contact Task Urge with privacy questions or requests

Task Urge is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review the request.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the "Last Updated" date above.

If you have questions about this Privacy Policy, contact:

Task Urge
Email: [CONTACT_EMAIL]
Website: https://taskurge.com